"Design Thinking is about creating products and services that people love - that they are excited about, that they love to use, that they spend money on. Employee Experience is about the experience people have within organizations. Matching the two is in my opinion ideal. Doing this is mostly about two things: One mode is asking the right questions, listening and learning. Finding out what exactly it is that keeps employees engaged and how a great experience for them looks like. And the other mode is about trying out things, building prototypes, testing them, improving them in an iterative fashion – to build a product, to build a solution, to build an experience that people will love!”

Leon Jacob explains why using design thinking helps creating a better employee experience, why it's necessary to do and how one could start.

An dieser Stelle befindet sich eigentlich ein Video. Um es sehen zu können, passen Sie bitte Ihre Cookie-Einstellungen an, indem Sie im Website-Footer (ganz unten) den Link "Cookie Einstellungen" wählen und dort "Videos (vimeo)" aktivieren.

A perfect match: design thinking and employee experience - Leon Jacob, hkp/// group Senior Manager from hkp/// group on Vimeo.

Laden Sie hier das hkp/// group EX-Design-Produktportfolio herunter


Autor Leon Jacob

Sie möchten mehr zum Thema wissen?

Vereinbaren Sie einen (Telefon-) Termin mit Leon Jacob